Privacy Policy

1. Definition of Personal Data

Personal Data means information which relates to a living individual and can be used to identify that individual. It must also exist in a form which access to or processing of is practicable.

2. Collection of Personal Data

Crossfor Co., Ltd. ("Our company") may collect personal information of customers when purchasing products or making inquiries. When collecting, we will specify the purpose of use and use legal and fair means. Types of personal information we may collect include:
  1. • First and last name
  2. • Postal address
  3. • Phone number
  4. • Email address
  5. • Password
  6. • Shipping information
  7. • Billing information
  8. • Payment information
  9. • Purchase and/or return history
  10. • Information that can be identified by a specific individual by combining the above

3. Use of Personal Data

The purposes of using the personal information entrusted to us by our customers are as follows:
  1. • Inquiry and confirmation of your order(s);
  2. • Inquiry and confirmation of order shipment(s);
  3. • Responding inquiry;
  4. • Survey on purchased products;
  5. • Managing, maintaining and enhancing Our Website, and newsletter;
  6. • For our other internal business purposes;
  7. • Information on our services. We will not disclose or provide personal information to third parties other than business partner manufacturers and warehouses without the consent of the customer, except for the following cases:
    1. o When required by law, and when it is necessary for a national institution or local public organization or a person entrusted with it to cooperate in carrying out the affairs stipulated by the law.
    2. o When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.

4. Security Management of Personal Data

For the safety management of personal information entrusted to us by members, the service provider will take rational, organizational, physical, human and technical measures, and we will handle it appropriately in accordance with relevant laws and regulations. We will help protect your personal information from loss, theft, misuse and unauthorized intrusion, disclosure, alteration and destruction.

5. Modifying and Deleting Personal Data

Please let us know the change of your entrusted personal information by the following procedures:
  1. • If you are a registered member, you can change your personal information from the menu “My Page” on this site.

6. Cookie Policy

Cookies are information that are stored on your computer and used by your browser. It is used for managing carts and login status, to display information according to your interests and analyze the access status of this Website. Please note that cookies do not contain any information that can identify you personally. If you do not want to use cookies, you may be able to change your browser settings so that they do no allow coolies to be accepted or saved at any time. You can also delete Cookies that have already been saved at any time. Please note that if you decline Cookies on this site, some functions may be limited or unavailable. How to disable cookies by setting your browser:

7. Use of SSL

To ensure security, we use SSL (Secure Sockets Layer) technology when entering personal information to prevent this information from being intercepted, interfered with or tampered with.
※ SSL is a function that encrypts information to prevent eavesdropping and data tampering.
By using SSL, it is possible to send information more securely.

8. Contact Information

If you have questions about this Privacy Policy regarding the collection and use of your information, please feel free to contact us as below:
Crossfor Co., Ltd.
7-11-4 Kokubo, Kofu City, Yamanashi, 4000043 Japan
Phone No.: +81-057-008-9640

9. Change of Privacy Policy

We will announce at this page when there is change on the personal information we collect, the purpose of use or other privacy policies.